How to book appointments
You simply call the surgery on 0116 2250979 / 2662662.
For all non urgent medical or admin queries fill out our online triage form – Contact us about your request – Accurx Patient Portal
If you require a chaperone please make a request when booking an appointment.
- In an emergency – same day with any available GP
- On any urgent matter – same day with any available GP
- Routine problem – within 2 working days with any available GP, or the earliest available appointment with your choice of GP. We also offer appointments to be booked upto 3 weeks in advance.
Face to face, telephone and video Consultations booked according to your needs.
Online booking is available please enquire at the reception if you would like to register for our online services.
On Thursday afternoon you can book & cancel appointment online and order your repeat prescription.
To speak to the receptionist
The lines are open from Monday to Friday between 8am to 6.30pm, except on Thursday when the lines are open from 8am to 12 noon for non urgent medical or admin queries please use online triage system https://accurx.nhs.uk/patient-initiated/C82651
OUT OF HOURS 6.30pm – 8am, WEEKENDS & BANK HOLIDAYS
(Please use this service for advice / guidance) Please call 111
Also call 111 if you wish to book appointment at one of the Hubs in Leicester please see the attached leaflet.
Dial 111 for 24 hour helpline.
For life threatening emergencies call 999
PLT every 3rd Wednesday from 1pm when the surgery is closed contact – Willows Urgent Care Service: 0116 2202578
On Thursday Afternoon when the surgery is closed from 12 noon to 6.30 pm and you need urgent attention please ring: Willows Urgent care service: 0116 2202578
Willows Urgent Care Service
The Willows Medical Centre
184 Coleman Road
Leicester
LE5 4LJ